TIPA Assessor for ITIL® certification

    How to get certified?

    The TIPA Assessor for ITIL certification introduces the concepts and keys components of TIPA and should be followed by assessors who are involved in a TIPA process assessment. The steps involved in getting certified are:

    Step 1: Take the ‘TIPA Assessor for ITIL’ course

    This 3-day course equips the individual with the ability to perform a process assessment based on the TIPA method adapted for ITIL®, under the leadership of a TIPA Lead Assessor. The course enables participants to make use of the tools provided in the TIPA toolbox to assessors, and prepares participants for conducting interviews, assessing and rating processes, determining the current ITSM process maturity, writing the assessment report, and providing recommendations for process optimization. The course and exam are delivered worldwide by training organizations that are authorized to deliver official TIPA courses.

    A list of training providers can be found here.

    Step 2: Pass the exam and get certified

    The certification is awarded to those who complete the ‘TIPA Assessor for ITIL’ course and successfully pass the relevant examination. The exam is closed book, multiple choice, scenario based and gradient scored questions can be taken at the end of the three day TIPA Assessor for ITIL course.

    Download the TIPA Assessor for ITIL Exam Syllabus from.

    After completing the course and passing the exam, the participant must register as a TIPA Professional Member. Professional Membership is granted after paying an annual fee.

    After registration, the ‘Certified TIPA Assessor’ status is granted to the participant and the person’s name is listed on the TIPA website as a ‘Certified TIPA Assessor for ITIL’ and the TIPA Toolbox for Assessors is licensed to the person.

    Step 3: Maintain certification

    Maintaining the TIPA Assessor certification ensures the ongoing official backing of TIPA and provision of continued certification services for the individual. The certification scheme is closely associated with the TIPA Professional Membership scheme.

    The following certification services are provided to the TIPA Lead Assessor by maintaining the certification:

    • Certified Assessors are listed on the official TIPA website
    • Access to all Intellectual Property and materials to perform TIPA Assessments (including Process Assessment Models, TIPA Toolbox)
    • Access to the latest updates of TIPA materials as soon as they are released
    • Privileged access to webinars to discover the latest updates of TIPA