TIPA for ITIL®

    TIPA for ITIL provides a method to perform an IT Service Management process assessment compliant with the ISO/IEC 15504-33000 standard assessment approach. Based on ITIL®, the most commonly accepted best practices in the field of IT Service Management, TIPA provides ITIL users a solid assessment method which can be used to:

    • Determine the process maturity of your organization internally
    • Prepare for process improvement
    • Determine the capability of a partner

    A TIPA Assessment Is Relevant to Organizations:

      • Are serious about comparing internal process maturity with other players in the same industry
      • Wish to explore the tools and techniques of a framework that enables process improvement through goal-setting and improvement measurement