Karen Laurberg Lauritsen Process Architect at Novo Nordisk A/S

The TIPA team sat down with Karen Laurberg Lauritsen, Process Architect at Novo Nordisk A/S to understand how she uses TIPA. In her interview, she shares her experience on how the TIPA Class 3 method fit the purpose of an internal assessment providing the expected results with a lighter approach and less resources involved.

Alain Renault, Senior R&D Engineer, Luxembourg Institute of Science and Technology (LIST) Luxembourg

What is the difference between Capability and Maturity Assessment? Which of these concepts is TIPA? You may have been asked the questions by your customers. To answer the question we’ve asked the expert Alain Renault to explain the totalos.com difference between the two concepts and assistance canadian women viagra where TIPA stands. And find out in exclusivity the Luxembourg Institute of Science and Technology (LIST) plans to develop a maturity model reflecting ISO/IEC 20000-1.

Steve Tremblay, President of only here propecia online pharmacy no prescription Excelsa Technologies, ITIL® Master, DPSM, PMP, TIPA Lead Trainer

Many consultants are using COBIT to assess their IT processes. What difference do you make between COBIT and TIPA for ITIL? To answer the question, we’ve asked the expert, Steve Tremblay. As a Senior ITIL/ITSM Consultant, Steve Tremblay is one of our TIPA Lead Trainers and a Partner of ITpreneurs. He has also worked on the development of COBIT assessment

Alain Renault, Senior R&D Engineer, Luxembourg Institute of Science and Technology (LIST) Luxembourg

ITpreneurs caught up with Alain Renault, Senior R&D Engineer at Luxembourg Institute of Science and Technology (LIST), to discuss how TIPA for ITIL is suitable for any organization starting an ITIL Implementation Project. In this short interview, Alain shares examples of TIPA benefits for an organization implementing ITIL and how TIPA can ensure great success in implementing ITIL in an organization.

Steve Tremblay, President of Excelsa Technologies, ITIL® Master, DPSM, PMP, TIPA Lead Trainer

TIPA promised a robust methodology for assessing ITIL process maturity. It is becoming an internationally recognized framework that offers an objective and vendor-neutral methodology based on ISO/IEC 15504. No matter the size of the organization, the use of TIPA directly contributes to ITSM process improvement.

Excelsa Technologies’s President, Steve Tremblay, delivered a session entitled, “Getting ITIL Process Maturity Done Right” at the ITSMF Australia event, which was held on August 7-9, 2013. He presented his views on how to better deal with ITSM transformation project in both good or tough times.